I
Principal Office
Washington, D.C.
1101 Connecticut Avenue NWSuite 800
Washington, D.C. 20036
United States
§ 01. Direct Line — Active 24/7/365
The hotline is live.
A senior partner will answer within nine minutes.
For executives navigating a live matter, there is no intake queue and no front-desk triage. The number below routes to a sitting partner at our Washington desk at any hour, including weekends and statutory holidays.
- Hours
- 24 hours · 365 days · no exceptions
- Pickup SLA
- 9 minutes from handset to senior partner
- Routing
- Encrypted PBX · no call recording · no third-party analytics
§ 02. How to Reach Us
Three offices. One practice.
Matters are accepted in person, by encrypted voice, and by registered post. Walk-in briefings are available at the Washington principal office by appointment; the London and Singapore desks coordinate cross-border engagements and respond to inquiries in their respective jurisdictions.
Suite 800
Washington, D.C. 20036
United States
II
European Desk
London
14 St. James's Square3rd Floor
London SW1Y 4LB
United Kingdom
III
Asia–Pacific Desk
Singapore
1 Raffles QuayLevel 25, North Tower
Singapore 048583
Republic of Singapore
§ 03. Confidential Briefing Request
For those who prefer to write.
Submissions are received by a senior strategist on rotation, not by a CRM routing bot. We answer in writing within four business hours; if your matter is time-critical, use the hotline above instead.
§ 04. Standard of Confidentiality
A note on what you have just shared.
Every telephone call, written inquiry, and form submission received by Our Brand Is Crisis LLC is treated under a privilege-adjacent protocol. We do not log identities against an internal CRM; we do not record calls; we do not route contact data to third-party marketing or analytics platforms; and we do not accept engagements on a contingency basis, which removes the customary incentive to monetise your circumstances.
Information disclosed before the execution of a mutual non-disclosure agreement is held to the standard of an executed NDA. Conversations between prospective clients and our senior partners are subject to the same internal access controls that govern active engagements — a small group, named in writing, with no junior staffing.
If you require that your inquiry be placed under a specific jurisdictional privilege framework, please indicate so in your briefing note and the on-call partner will accommodate. Where the matter demands it, a partner will travel under separate cover to receive your disclosure in person.
— The Partners, Our Brand Is Crisis LLC
§ 05. When the call cannot wait
Pick the channel your moment requires.
Voice — Active Now
+1 (202) 555-0184A senior partner within 9 minutes. Routed from Washington; transferable to London or Singapore on request.
Writing — Reviewed within 4 hours
[email protected]Read by a senior strategist on rotation. Encrypted at rest; replies issued from a partner-controlled mailbox.
Confidentiality Assured · Established 2009 · Washington · London · Singapore